At Provincial Home Living, we believe the journey of creating your sanctuary should be as seamless and considered as the final result. From the moment you select a piece that speaks to you, to the day it arrives at your door, we are dedicated to ensuring every step is handled with care, clarity, and reliability. Our delivery services are designed to bring our curated collections to you efficiently and safely, wherever you are in the world.

We are proud to serve customers globally, bringing a touch of Mount Sheila’s serene inspiration to your doorstep. Please note, we are currently unable to deliver to Asia and select remote regions.

Our Delivery Options

To suit your needs, we offer two straightforward shipping methods. All orders are carefully packed with love and attention in our Mount Sheila studio, with a processing time of 1-2 business days before dispatch.

Standard Shipping

Ideal when you’re eagerly awaiting your new treasures.

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch.
  • Cost: A flat fee of $12.95 AUD.

You will receive tracking information to follow your parcel’s journey every step of the way.

Free Shipping

Our complimentary service for a more relaxed arrival.

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch.
  • Cost: FREE on all orders over $50 AUD.

A wonderful way to enjoy our timeless pieces, with a little extra patience.

After Your Parcel Arrives

We want you to be completely delighted with your Provincial Home Living pieces. If for any reason an item isn’t quite right, we offer a hassle-free returns process.

  • You have 15 days from the date of receipt to initiate a return.
  • Items must be in their original, unused condition with all packaging.
  • Please contact our friendly team at [email protected] to arrange your return and receive further instructions.

Secure & Simple Payment

Checkout is secure and straightforward. We accept:
Visa, MasterCard, JCB, and PayPal.

Your transaction security is of utmost importance to us, allowing you to shop with complete peace of mind.

Our Promise: Just as we thoughtfully curate each item in our collection, we apply the same considered approach to delivering it to you. We are here to ensure the final leg of your item’s journey—into your home and your life—is smooth and supported.

Provincial Home Living: Curated pieces for a home that lives beautifully.

Need Help? Our dedicated customer care team is always here to assist with any delivery queries or concerns.
Email us at [email protected].
Based in Mount Sheila, Australia.